Publications
Tenant Newsletters
Annual Reports
To view our annual report please click on the issues below:
Bangla Annual Report - 2024-25
Bangla Annual Report - 2023-24
Bangla Annual Report - 2022-23
Bangla Annual Report - 2021-22
Bangla Annual Report - 2020-21
Other publications
Policies & Procedures
If you would like copies of any of the following policies and for any other policies please contact us at Bangla office on 020 8985 1124 or email us on info@banglaha.org.uk
'A quick guide to complaints procedure'
Complaint Handling Code - Self-Assessment
Annual Complaints performance, self-assessment and service improvement Report
Annual Complaints service improvement plan
BHA Boards response to annual complaints and service improvement report
Repairs & Maintenance – A Tenants guide
Resident Satisfaction Survey
To view our latest Resident Satisfaction Survey Report and data, please click below:
Resident Satisfaction Survey Report November 2024
Privacy Notice
To view our Privacy Notice please click below: